Delivery & Payment Method

Shipping Details:

Item will be ship after payment received.

Via Pos Laju / GDEX / City-Link / DHL / Others Courier Services

For Sabah/Sarawak, if the shipping weight for an item is 2kg above will be shipped by Pos Parcel / Registered Parcel

 

Order Process Time:

The order process timeframe will take 1-2 working days & 1-3 Working days for delivery.

If there are any unforeseen error that the shipment is delay, we will notify you via email.

If you have not received the item within the estimated working days after we have shipped, please email us heroninquiry@gmail.com

 

Estimated Delivery Date:

By Courier Services (Pos Laju / GDEX / DHL / City-link):

Order Delivery day will be Monday, Wednesday and Friday. If there is any order made in the weekends before 12pm on a Sunday, your order will be in delivery on Monday.

Peninsular Malaysia: Next 1 to 3 working days from delivery day

East Malaysia: 3 to 4 working days from delivery day

 

Combined Shipments:

We accept combine shipping. When you buy more than 2 items, system will automatically calculate the total combined shipping cost.

Can I Walk in Self Collect? - Yes

We do online business and self-deliver because retailing involves bigger operating expenses. However, we do promote walk in customers for collection as it will be more efficient and our customers can get the goods much quicker than delivery.

You can self-collect at the address given below:

Heron Solutions, C-22-13A, Empire Damansara, Jalan PJU 8/8

Damansara Perdana, 47820 Petaling Jaya, Selangor

 

Payment Method

We take payments via PayPal, Credit Card and Debit Card and bank Transfers.

 

Direct Payment Details:

For fast process, customer can also directly buy from us and reply email to us at heroninquiry@gmail.com

Maybank (Heron Solutions): 562768414069

After bank in, please email us at heroninquiry@gmail.com,

payment details (like bank, account name, amount, date and time) or attached the bank slip:

Your Name:

Shipping Address:

HP Number:

Item ID & Order ID:

Remarks: